Here's the simple answer:
- Most Kickstarters with IDs 1-2000 should have received their devices, or at least a tracking email, by now. There are a few exceptions and we have reached out to those backers individually.
- We are currently producing and shipping to Kickstarter backers with IDs 2001-3000.
- Once we have completed shipping to this cohort, we will send another update to the campaign pages and progress to Kickstarter backers 3001-4000, and so on, up to 6001-7000. (With the current production velocity, you should be able to expect an update from us about every other week or so.)
- After all Kickstarter backers have received their devices, we will proceed to ship to Indiegogo backers in the same way.
Please understand that we are producing and shipping as fast as we can. We appreciate your patience and ask you to only contact us about shipping if you need to change your shipping address. To do so, please read How do I change my shipping address?
Thank you for your patience, we can't wait to ship your Mendi!