To charge your Mendi, please use a USB-A to USB-C cable (not USB-C to USB-C). ⚡
One is included in your Mendi box.
If you’ve misplaced your charger, no worries — while we don’t sell replacements separately, you can use any standard USB-A to USB-C charger, available online or at most electronics stores.
Charging Instructions:
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A full charge takes up to 4–5 hours.
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Once fully charged, the device will give you 4–5 hours of usage.
We recommend keeping your device charged above 50% for optimal performance and signal accuracy. You can check the current battery level in the app — it's displayed at the top of the home screen when your Mendi is connected.
Troubleshooting Tip:
If your Mendi doesn’t light up when using a USB-A to USB-C cable, please email us at support@mendi.io Our customer success team will be happy to help.
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