For charging Mendi, please use a USB A to USB C charger (not USB C to USB C) ⚡ There's one in your Mendi box.
If you lost your charger - we do not sell one separately, but you can order any USB A to USB C charger online or buy from any store in your area, at your convenience.
How to charge :
The device takes up to 5 hours to charge fully and will last you for up to 4-5 hours of usage.
If Mendi doesn't light up when using a USB A to USB C charging cord, email us at help@mendi.io and our customer success team will help you troubleshoot this issue.
For the best performance (accurate signal reading) we recommend that you keep the device charged above 50% - you may see the charge % in the app (at the top, on the home page) whenever the device is connected. A full charge takes up to 4 hours and should last you for up to 4-5 hours of usage. By April (2022) we will release a new firmware update which will resolve this performance issue.