If you have a question that isn’t covered in our Help Center, we’re here to help.
You can reach our team by email or through the chat function on this support site.
How to Reach Us
📩 Email:
Send a message to support@mendi.io, help@mendi.io, or submit a request.
Please include:
The email address linked to your Mendi account
A short description of your question or issue
Screenshots or photos, if helpful
Our team aims to respond within 2–3 business days.
💬 Chat:
You can chat with us by clicking the purple chat icon in the bottom-right corner of this page.
If our team is offline, you’ll be able to leave a message; we’ll reply by email as soon as possible.
Support Hours
🕒 Monday to Friday: 09:00–17:00 (CET / Stockholm time)
We’re based in Stockholm, Sweden, and reply during local business hours.
If you message us outside of those hours, we’ll get back to you as soon as we’re back online.