To charge your Mendi, please use a USB-A to USB-C cable (not USB-C to USB-C). ⚡
One is included in your Mendi box.
If you’ve misplaced your charger, no worries; while we don’t sell replacements separately, you can use any standard USB-A to USB-C charger, available online or at most electronics stores.
If you bought your Mendi in 2025 or later - USB C TO C cord will also charge it.
Charging Instructions:
A full charge takes up to 4–5 hours.
Once fully charged, the device will give you 4–5 hours of usage.
We recommend keeping your device charged above 50% for optimal performance and signal accuracy. You can check the current battery level in the app; it's displayed at the top of the home screen when your Mendi is connected.
Need more help?
If you’ve tried these steps and your Mendi still isn’t charging, please submit a request or email support@mendi.io with:
Your order number
A short description of the issue